About Mending
Mending is a team of healthcare nerds, software engineers, product designers, direct primary care doctors, health technology operators, and more. Our mission is to craft better health by accelerating the future of care.
Today, our products focus on Direct Primary Care (DPC). We build the technology and infrastructure that helps employers, health plans, TPAs, brokers, and DPC practices work together at scale. Our data platform integrates DPC into health plans in ways that lower costs, improve access, and deliver better outcomes for members. In doing so, we bring more patients into DPC practices while preserving what makes the model work.
The role and you
We are hiring an Enterprise Sales Director to help us win new employer and TPA customers.
This is a new-business sales role. You will be responsible for finding prospects, getting meetings, running early sales conversations, building pipeline, and helping close deals. You will sell a product that many buyers have not seen before, so you need to be comfortable educating the market, challenging assumptions, and handling skepticism.
This is not an account management role. It is not a role for someone who wants a mature sales machine, warm inbound leads, or a fully defined playbook. We are still building the sales motion, and we need someone who can create momentum from a blank page.
You think you can do more than what you’re doing today. You have an insatiable curiosity, optimistic grit, and extreme humility. Above all, you love to educate and inspire. You enjoy sales not because you simply want to win the deal, but rather because you seek a deeper understanding of the customer’s pain point, and then break down both the personal and professional dynamics of decision-making. You should gain energy by talking to people all day.
The details of your accountability
You will own a lot. And you will be working with the co-founder daily in:
- Build pipe: Find and prioritize prospective customers, including employers, TPAs, brokers, benefits consultants, and other channel partners. There is no SDR or AE to help you. You will research targets, identify the right buyers, make outreach, network, book meetings, take notes, follow up, and keep the pipe moving.
- Sell the Mending model: You will explain clearly why Mending exists, how our model works, and why it matters to employers and TPAs. You should be able to make the case that better primary care can improve member experience, reduce avoidable healthcare spend, and create a more compelling benefits offering.
- Manage deals end-to-end: You will own the entire sales process. Typical activities include: prospect research, outbound outreach, discovery calls, product and model education, follow-up, objection handling, buyer mapping, decision-making mapping, creating proposals, contracting, and internal coordination.
- Bring back clear market feedback: You will be the eyes and ears of how the market responds to our products and company. This role should help make Mending smarter every week.
- Travel when it helps win business: You should expect meaningful travel for conferences, buyer meetings, market visits, and relationship-building – approximately 20–50%.
Experience that excites us
We are looking for someone with:
- 2–10 years of experience in healthcare sales, benefits sales, enterprise sales, or a client-facing startup role
- Strong written and verbal communication skills
- Comfort selling to senior, busy, skeptical buyers
- Ability to learn a complex product and explain it simply
- Strong familiarity with CRM systems and pipeline tracking
- High follow-through and strong attention to detail
- A bias toward action
Healthcare experience is strongly preferred. Experience selling to employers, TPAs, brokers, benefits consultants, or health plans is especially relevant, but not absolutely required.
Salary Range*: $150,000 - $250,000 OTE (base salary + target commission/bonus)
*Subject to location and experience
You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status